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Simplify your business. Transform your IT operations.
Let 木瓜AV help you听make the most of digital听technology with the ServiceNow platform.听From听IT operations and service听management听to听intelligent applications,听IoT/connected operations, and more, our experts have deployed nearly every ServiceNow module听for customers across the federal, state and local, and commercial sectors.听听
We rely on our proprietary听Fritz听tool鈥攁 business transformation methodology that combines sector and function-area fluency鈥攖o maximize听your investment听in ServiceNow, regardless of project size and complexity.听
Our听team is committed to ELITE delivery, conducting every engagement with听excellence, leadership, innovation, transparency, and efficiency.听
We will use your information to contact you about your request. Please see our听Privacy Policy听for more information.
Customers
- Federal
- Financial
- Technology
- Healthcare
- Transportation
- Manufacturing
- Energy
- MSP/GSI
Implementation Approach
Our implementation approach combines the best components of waterfall and Agile methodologies to ensure an ELITE delivery for every engagement.
Initiate
- Mobilize Project Team
- SOW Review
- Communication Plans
- Initial Project Schedule
- Prepare for Kickoff and Workshops
Examine
- Configuration Workshop(s)
- Process Workshop(s)
- Integration Workshop(s)
- Data Requirements
Plan
- User Stories Defined
- Update Project Plan
- Sprint Setup
- Data to be Loaded, Defined
- Finalize Delivery and Release Plan
Create
- Sprint Management
- User Setup and Authentication
- Platform Configured
- Data Migrated
- Branding and Core
- Status Reporting
Transition
- User Acceptance Training (UAT)
- Production Readiness Review
- Admin Knowledge Transfer
- Go Live
- End-user Training
Close
- Project Lessons Learned and Close-out
- Identification of Future Enhancements
- Post Go Live Support
- Review of Roadmap
